Shipping policy

Production

Standard production: 10 working days after payment.

Certain products have longer production periods.

Lipsticks: 15–20 working days.

Delivery time starts after dispatch.

Shipping charges

Standard PUDO delivery FREE on qualifying products

R1 000 starter package - PUDO R80

R4 800 package - PUDO R180

Standard door delivery R160

Bulk Packages - door delivery R280

Collection in Pretoria East - Free

 

Courier delivery generally takes approximately 1-3 business days after dispatch, subject to courier operations.

 

Please ensure your delivery address is correct to avoid delays. If a parcel is returned due to an incorrect address, reshipping may incur an additional fee.

 

At Fancy Sapphire Cosmetics, every order is carefully packaged with premium materials to ensure it reaches you safely.

 

  • Orders are processed and shipped within 10 working days.

  • We deliver across South Africa.

  • Once your order leaves our premises, the courier is responsible for handling and delivery.

  • We provide tracking information for every shipment so you can follow your order in real time.

  • We recommend checking your items immediately upon delivery.

  • Clients outside of South Africa are responsible for paying any taxes and duties of their respective destination countries on the imported goods.

 

Collection

11 Havelock Road, Willow Park Manor, Pretoria East.

Strictly by appointment, after receiving confirmation that the order is ready.